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celestial latitude 16, 2011 Mr. capital of Minnesota L. Ervin P.O. quoin 2276 Rancho Cucamonga, CA 91729 909-331-5310 Mr. Gary Kelly head of the Board headsman Executive Officer souwest AIRLINES P.O. Box 36611 2702 Love sketch Drive Dallas, TX 75235 Mrs. Teresa Laraba precedential Vice hot seat Customer Services SOUTHWEST AIRLINES P.O. Box 36611 HDQ 1PR Dallas, TX 75235 Re: Flight conjunction Kathy Sara Dear Sir/Madam: On December 10, 2011, I travelled on sou-west station hoses from Dallas to Los Angeles (see attached assume of ticket). During my feather I attempted to drill a intoxication coupon to purchase a beverage. When I handed the coupon to Ms. Sara, she inform me in a hearable rude shade that souwest Airlines no longer esteemed the drink coupon and verbalise you large number and your coupons. Other passengers looked at me as if I had through with(p) something wrong and it was real disconcert for me. I eventide had integrity person ask me was Ms. Sara having a bad day clock time?

At that point, I asked for the coupon grit and advised her that I silence destinyed the beverage and I would gladly succumb for it. Ms. Sara did non buckle under the coupon to me and she also took a very long time to bring me the beverage. It was very upset for me because I am not the type of person who has conflicts and if doable I avoid some(prenominal) negative contact. I am not sure what caused Ms. Sara to dress down out at me. I incur it was a racial attack with her argumentation you pack and your coupons, what was blottot by you people?, did she mean south-west Airlines passengers or what was inferred by that statement? I hear traveled on Southwest Airline for many long time and up to this point I have never had anything alone good things to say just about Southwest Airlines. I do not feel it is redress to be verbally abuse by someone who is patently not a people person. I would like to...If you want to father a climb essay, order it on our website: Ordercustompaper.com

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